Returns and refunds can occur:
- Either within the framework of legal withdrawal period , the customer has a legal period of 14 days from the day of receipt of the product to notify us of his intention to return it to us.
- Either in case of noncompliance of the product or service delivered.
The Customer may return the product (s) to us by respecting the following procedure:
Communicate Return Intent
Send your request directly with all the necessary information to:contact@SportingGoodDeal.com
Return delivery costs and return method:
For any return made under the right of withdrawal, the return costs are the sole responsibility of the Customer.
As part of a return request in the event of product non-compliance, the return costs and any reshipment are offered by SportingGoodDeal.com. we will send you by email a prepaid label which will allow you to return the item (s) concerned to us, without advance postage.
Prepare the return package
Use a standard package or reuse the box in which the product was delivered to you. Returned products must be packaged in their original packaging, without having been worn, used or damaged. They must be sent to the following address:
Sporting Good Deal 8358 rue Labarre MONTREAL QC H4P2E7 CANADA
In the event of a return for non-compliance, stick the printed label on your package, the address of our Returns Department is indicated on it.
Validation of Sporting Good Deal:
All returned products (Product, original packaging, accessories, instructions, etc.) must be returned perfectly intact. Upon receipt of the package, SportingGoodDeal.com will judge the perfect condition of the returned merchandise. No return will be accepted if the returned products have been visibly used or damaged by the customer and this use or damage renders the products unfit for sale. If the return is refused by SportingGoodDeal.com, then the products will be returned to the customer at SportingGoodDeal .com's expense. without the customer being able to demand any compensation or right to reimbursement.
In the context of a return for non-compliance, the Customer may ask SportingGoodDeal .com:
- To be delivered of a product identical to the one ordered, within the limits of available stocks;
- To be reimbursed for the price of the product ordered within 15 days of the Customer's request.